FAQ

Every question, in one place

What you get

What is actually in the pack?

Two pads. Not four. The photography shows them folded, which has confused buyers before, so it is worth saying plainly.

Is this worth it over disposables?

Outside research puts disposable pads at $180 to $255 a year for a dog going through two a day. A washable 2-pack is meant to replace that ongoing cost, not add to it.

Using it day to day

Will it leak?

This is the honest one. The waterproof layer keeps liquid off your floor, but it is a pad, not a bucket. Soak it past what it holds, or leave it a full day, and liquid can pool at the edges. Change it after a heavy soak or a night's use and it does the job it was built for.

Will my puppy chew it?

The edges are bound, with no loose corner to grab. Puppies still chew everything, so watch a new one the way you would any fabric in the house. If yours is a determined chewer, that is a real reason to think twice.

Care and washing

How long does the backing last?

The anti-slip backing is the part that wears first. High dryer heat, bleach and fabric softener all shorten its life. Wash warm below 40C, tumble low or hang dry, skip the softener, and it lasts far longer. If the backing ever starts to split, the pad is done, and that is worth knowing before you buy rather than after.

Will it hold the smell after washing?

Wash it soon after use rather than letting it sit, and skip the fabric softener, which coats the fibres and traps odour. A splash of white vinegar in the rinse handles most of it. A pad left soaked for days before washing is the case where smell does linger.

How long does it take to dry?

Tumble dry on low, below 40C. High heat is what wears out the waterproof backing, so the temperature is the part that matters, not the time. It is an absorbent pad, so air drying takes hours rather than minutes. That is the reason it ships as a 2-pack: one stays on the floor while the other dries.

Questions

Two pads, not four. It holds a night, not a week. The backing goes first.

Read all answers

What you get

What is actually in the pack?

Two pads. Not four. The photography shows them folded, which has confused buyers before, so it is worth saying plainly.

Is this worth it over disposables?

Outside research puts disposable pads at $180 to $255 a year for a dog going through two a day. A washable 2-pack is meant to replace that ongoing cost, not add to it.

Using it day to day

Will it leak?

This is the honest one. The waterproof layer keeps liquid off your floor, but it is a pad, not a bucket. Soak it past what it holds, or leave it a full day, and liquid can pool at the edges. Change it after a heavy soak or a night's use and it does the job it was built for.

Will my puppy chew it?

The edges are bound, with no loose corner to grab. Puppies still chew everything, so watch a new one the way you would any fabric in the house. If yours is a determined chewer, that is a real reason to think twice.

Care and washing

How long does the backing last?

The anti-slip backing is the part that wears first. High dryer heat, bleach and fabric softener all shorten its life. Wash warm below 40C, tumble low or hang dry, skip the softener, and it lasts far longer. If the backing ever starts to split, the pad is done, and that is worth knowing before you buy rather than after.

Will it hold the smell after washing?

Wash it soon after use rather than letting it sit, and skip the fabric softener, which coats the fibres and traps odour. A splash of white vinegar in the rinse handles most of it. A pad left soaked for days before washing is the case where smell does linger.

How long does it take to dry?

Tumble dry on low, below 40C. High heat is what wears out the waterproof backing, so the temperature is the part that matters, not the time. It is an absorbent pad, so air drying takes hours rather than minutes. That is the reason it ships as a 2-pack: one stays on the floor while the other dries.